Joe Duehmig

Since 1999, Network Directions has been the Fastest, Most Responsive Technology Support Company in the Milwaukee Area

What Our Clients Say

The size of our business does not support a full time IT department but requires a dedicated team to maintain our network. Network Directions has been the perfect solution; providing excellent technical support while maintaining a personal connection to our staff. Service is punctual, thorough, and professional. We have been extremely satisfied with the service and the value Network Directions has brought to the company since 2012.

Standard Machine Co., Inc/Raybar, Inc
Network Directions, Inc.
5 / 5 stars

Kotze Construction has been working with Network Directions for our technology needs since the year 2000. During that time, our network has remained solid and reliable, and user support has always been top notch. As our needs have changed, and as technology has evolved with new features and capabilities, Network Directions has kept us up to date and allowed us to access our systems in better and faster ways. We look forward to continuing our long relationship into the future.

Kotze Construction
Network Directions, Inc.
5 / 5 stars

Network Directions has supported INFRATROL Manufacturing Corp for almost 15 years. They have helped us through multiple relocations, upgrades, and changes. Throughout it all, the staff at Network Directions have been extremely professional and always available to assist us when we needed it. They have always be up to date on the current technology, and happily worked with what we had when we couldn’t afford to upgrade. Their Managed Services helped make sure our critical systems were always working and performing as we expected. I highly recommend Network Directions to any company that needs good, solid technical support.

Infratrol Manufacturing
Network Directions, Inc.
5 / 5 stars

Thank you for your valuable support and service for the past 15 years. We would not be where we are today without Network Directions providing guidance, advice, and support for our local and wide area networks.

Information Services & Corporate Quality - Tekra Corporation
Network Directions, Inc.
5 / 5 stars

I want to thank you for your wonderful guidance over the past 13 years. We would not be where we are today without you and your ability to translate our business requirements into solid technical solutions.

As you are aware, we at Couri Insurance rely heavily on our information technology to provide accurate information, quotations, and claims services. Your guidance in helping us to build and maintain a stable network has been invaluable. Because of you and the services provided by Network Directions, we are able to keep our employees productive so that we can all serve our clients better.

Again, thank you for all you have done. I look forward to our continued relationship for years to come.

Couri Insurance Agency
Network Directions, Inc.
5 / 5 stars

6 BIG Reasons Why Businesses In S.E.
Wisconsin Outsource Their Computer
Support to Us

We Collaborate with You…

Network Directions has been providing IT support solution’s to S.E. Wisconsin businesses for 15 years with a reputation of trusted, honest, reliable, and time sensitive services. We understand that successful small and midsize businesses (SMB) need to be agile; industry focused and can take advantage of market changes quickly. Network Directions is big enough to offer the facilities, services, and expertise you expect, but is small enough to provide the support and focused attention you deserve. The 6 things we do better………….

What is most important when your network experiences performance problems?

  1. Ultra Speedy Repairs. We understand that you don’t want to be sitting on your hands waiting for your computer network to be fixed. Our engineers can remotely access your network and implement solutions to keep your computer environment operating as expected. If necessary, an engineer will be dispatched to your location to perform diagnostic testing and determine a course of action to restore your computer/networks functionality, typically in an hour or less.

Ever wonder what that computer technician just said about the support of your network?

  1. We speak YOUR language. Our goal is to present a concise understanding in non-technical terms of the design, structure and support strategy of your computer network. Our monthly statements also include informative supporting details of the current month’s solutions and actions.

If the same support or performance issues need to be resolved on more than one occasion, how often will I be charged?

  1. Absolute 100% Satisfaction is Our Guarantee. Our goal and every technical engineer’s personal pride is focused on fixing it right the first time, which in turn, saves us time and money and will minimizes your employee’s frustrations. Admittedly, some issues can be elusive, but if that’s the case, you will NOT be charged for multiple support visits to resolve the same problem. We want you to be satisfied, our reputation depends on it.

Sure, project proposals reflect one price, but what are the real costs?

  1. Our Guarantee – All Completed Projects Will Be On Time and On Budget. When engaging Network Directions in project work such as network consulting, system integration, conversions, location moves and others we guarantee the completion of or services to be ON BUDGET and ON TIME to ensure the business continuity and success for your company.

Why are my statements always higher than expected?

  1. Expect Accuracy With Our Billing. Your invoice will be accurate and include line item detail of any support work performed by our technicians – guaranteed. Additional services will be discussed or proposed in writing and pre-approved prior to services performed so you will always know what you are paying for. There will be no nickel and diming for charges that are unexpected.

What if I don’t like long term contractual support agreements?

  1. No Long Term Contracts. Network Directions operates on a simple philosophy: if we cannot provide your company with the support you deserve, then we don’t deserve to be your support provider. If we are unable to resolve a problem or issue that can be defined in writing to include a mutually agreeable implementable solution, a letter of cancellation of support services providing 60-day notice is all we ask.

Don’t take our word for it. See what some of our clients have to say.

What Our Clients Say

I want to thank you for your wonderful guidance over the past 13 years. We would not be where we are today without you and your ability to translate our business requirements into solid technical solutions.

As you are aware, we at Couri Insurance rely heavily on our information technology to provide accurate information, quotations, and claims services. Your guidance in helping us to build and maintain a stable network has been invaluable. Because of you and the services provided by Network Directions, we are able to keep our employees productive so that we can all serve our clients better.

Again, thank you for all you have done. I look forward to our continued relationship for years to come.

Couri Insurance Agency
Network Directions, Inc.
5 / 5 stars

Thank you for your valuable support and service for the past 15 years. We would not be where we are today without Network Directions providing guidance, advice, and support for our local and wide area networks.

Information Services & Corporate Quality - Tekra Corporation
Network Directions, Inc.
5 / 5 stars

Network Directions has supported INFRATROL Manufacturing Corp for almost 15 years. They have helped us through multiple relocations, upgrades, and changes. Throughout it all, the staff at Network Directions have been extremely professional and always available to assist us when we needed it. They have always be up to date on the current technology, and happily worked with what we had when we couldn’t afford to upgrade. Their Managed Services helped make sure our critical systems were always working and performing as we expected. I highly recommend Network Directions to any company that needs good, solid technical support.

Infratrol Manufacturing
Network Directions, Inc.
5 / 5 stars

Not Ready To Call Us Just Yet?

If so, we would at least like to send you a copy of our recently published report, 16 Questions You Must Ask Before Hiring Any IT Company.

Even if you’re not ready to make a change right now, this report will give you important questions you should ask your current IT company to make sure that their policies, procedures and service standards won’t leave you vulnerable to expensive problems, lost data, viruses, hacker attacks and a host of other problems.

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Network Directions: trusted computer support for businesses throughout Milwaukee – Let us help you today!

Maybe you’re concerned with the current rising costs of your IT services, or maybe you are just running short on time because of your expanding business and need to hand over the reins of some services to someone else. Whatever your reason, we can help you with quality IT services today.

Your business can save time and money today with Network Directions’ managed services, IT support, network solutions and more. Give us a call and discover how we have been able to save our clients an average of 25% on their IT Budgets.

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