Preventative Maintenance

Network Directions Virtual IT Services provides small to midsize businesses with expert support for all of their business system needs. Performed by skilled engineers who work with small and medium business clients every day, we keep your system up and running through regular maintenance, updates, identifying risks and defining solution life cycles. This program is designed to reduce unanticipated outages and reduce the total cost of information technology ownership while addressing network and user issues, staffing resources and assuring your technology keeps pace with your business goals. This program combines periodic on-site scheduled visits with remote maintenance based on individual client needs, saving costs while maintaining critical technology services.

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Security Management

The importance of maintaining the security of a company’s data and systems cannot be understated. Automated attacks from around the world are ever-present and if left unaddressed can me the loss of business, intellectual property, and money from an organization. Data security is an integral part of Network Directions’ support for small and midsized businesses, helping avoid automated hacker attempts and the accidental introduction of Malware and Network Viruses. Our Security Management provides the information needed to protect your systems, data, and business from potential security breaches. Network Directions will perform a comprehensive Security Audit to determine the adequacy of existing security measures and to identity security deficiencies. Based on a layered defensive approach we can help protect your company from external and internal attacks.

Examples of a direct internal threat include:

  • Disgruntled workers or rogue employees with inside knowledge and adverse motives
  • Intruders who have compromised your users web browsers, e-mail and chat clients
  • Unauthorized access to computer files
  • Employee use of computer equipment or other non-business uses of corporate resources
  • Theft / Loss of corporate data, files or actual systems
  • Data ‘Landmines’ that may detonate upon an employee’s termination
  • Are you or your company being held hostage by a staff holding the keys to the kingdom

Network Directions security services include, among other things:

  • Keeping things honest– Network security starts with procedures and policies adopted to prevent and monitor unauthorized access, misuse, modification, or the denial of access to a computer network and network accessible resources.
  • Complete compliance– when you have a ‘risk management’ requirement from an outside business opportunity we can assist in the design and planning to make sure your company is in compliance.
  • Peace of mind– never worry about what is happening in a portion of the business you can’t monitor with your eyes all of the time.
  • Avoid costly down time– stable and reliable operations of all security and technology assets are essential, and we make sure that is exactly what you get.

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Back Up and Disaster Recovery

Network Directions Backup Services are designed to be automated, scheduled and monitored so you no longer need to remember to do this yourself. We support, and recommend, both on-site backups and on-line backups that work over the existing Internet connection. Safe, encrypted and secure. Backups are a critical component of a company’s overall disaster recovery plan. According to research by Deloitte & Touche, the survival rate of Small to Midsized Business companies without a disaster plan is less than 10%.

  • Plan for unexpected issues – they happen to everyone, and they can happen at any time. Take preventative measures today
  • Safeguard and defend your business Network Directions will assist in planning for those unexpected issues and develop a strategy for efficient recovery of data and your network infrastructure to allow you to focus on more important issues
  • Don’t wait long for recovery – when your network does go down and data is lost, we’ll have it back for you in no time

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Part-Time Technical Resource

Sometimes it becomes essential for an organization to seek an outside resource when specific problems arise that require knowledge or expertise that an internal staff may not be familiar or have a competent level of experience. Network Directions helps organizations manage this problem by providing engineers who will work with your internal staff to augment the necessary skill set to ensure the problem is addressed properly. Additionally, Network Directions strives to provide ‘knowledge transfer’ or training for the customer where appropriate. Our goal is to work with our customers through good communications as ‘one of the team’ so there is a seamless integration between your staff and ours.

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